Whether it's account setup, payments, games, betting, or a technical issue — we're always here to help.
Support Topics
Find detailed guides and solutions for any of the topics below. Our goal is to make sure nothing gets in the way of your f64 apk experience.
Everything you need to know about opening a new account, email verification, password reset, KYC verification, and account security.
Deposits and withdrawals via Mobile Pay, Nagad, and Rocket — including minimum and maximum limits, processing times, and troubleshooting.
A complete guide to welcome bonuses, reload bonuses, cashback, free bets, and how to use promotion codes.
Rules, strategies, and common technical troubleshooting for slots, fishing games, Live Casino, and dice games.
Rules and guides for cricket, football, and kabaddi betting, how to read odds, plus instructions for live betting and cash out.
Quick help for f64 apk download, installation, updates, loading issues, login errors, and other technical problems.
Get Started
If you're new to f64 apk, getting started might feel a little overwhelming. Don't worry — just follow the steps below and you'll be set up within a few minutes.
Register your account, verify your mobile number or email, then make your first deposit — complete these three steps and you're ready to play. The whole process usually takes no more than 5–10 minutes.
If you get stuck at any point, this Help Center has answers to all your questions. If not, just ask us in Bangla via Live Chat — our team will assist you right away.
Download the APK on your Android phone, or visit the site directly from any browser. iPhone users can access the mobile site via Safari or Chrome.
Fill in the registration form with your mobile number or email, password, and referral code (if you have one). Make sure all details are accurate — they'll be needed for KYC later.
After registration, you'll receive an OTP on your mobile. Use it to verify your number. If the OTP doesn't arrive, wait 60 seconds and hit Resend.
Make your first deposit easily with Mobile Pay, Nagad, or Rocket. The minimum deposit is just ৳500 and you'll receive a 100% welcome bonus on your first deposit.
Once your deposit is confirmed, the balance will be added to your account. You can then pick your favourite game or Sports Betting market and get started.
Detailed Guide
For players in Bangladesh, f64 apk supports the most widely used mobile banking methods. You can deposit and withdraw via Mobile Pay, Nagad, and Rocket — no bank account or card needed.
To make a deposit, log in to your account and go to the "Deposit" option. Select your payment method, enter the amount, and follow the on-screen instructions to complete the transfer. Deposits typically reflect in your account within 1–5 minutes.
Withdrawals may take a bit longer — processing typically completes within 15 minutes to 24 hours. Make sure your KYC verification is done before submitting a withdrawal request, or it may get held up.
If your balance hasn't arrived within the expected time after a deposit, don't worry. Copy the transaction reference number and send it to Live Chat — our payment team will verify it right away.
Account Security
We take the security of your f64 apk account seriously. Every account is protected with SSL encryption and two-factor authentication. That said, your own habits play an equally important role in keeping your account safe.
Always use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and special characters. Never reuse the same password on other sites.
Never share your OTP or password with anyone who calls or messages you. No f64 apk staff member will ever ask for your password or OTP. If you receive any such contact, report it to Live Chat immediately.
Quick Resolution
Here are direct solutions to the most common issues f64 apk users run into.
If your password is incorrect, click "Forgot Password". You'll receive an OTP on your mobile — use it to set a new password. If your account gets locked, wait 30 minutes or contact us via Live Chat.
Wait 5–10 minutes first. If the balance still hasn't arrived, copy the transaction ID from your Mobile Pay/Nagad transaction history and send it to Live Chat. The payment team will verify it and credit your account manually.
Restart your phone. If the issue persists, uninstall the app and install the latest version. Also check that you have at least 500 MB of free storage.
KYC verification is required for withdrawals. Go to Settings → Verification and complete the process using your NID. If you've already verified, wait 24 hours or contact us via Live Chat.
Bonuses require specific conditions to be met — such as a minimum deposit amount or the use of a promo code. Check the requirements on the Promotions page. If you're still having trouble, contact us via Live Chat.
Check your internet speed — you need at least 3G. If using a browser, clear your cache. If the app is acting up, check whether an update is available.
Bonuses & Offers
F64 apk offers a range of bonus promotions. Without a clear understanding of how they work, many users end up disappointed — because bonus funds cannot be withdrawn directly; they must be used according to specific wagering terms.
The most popular offer is the Welcome Bonus — you can get up to 100% on your first deposit. That means if you deposit ৳1,000 BDT, you'll receive an additional ৳1,000 BDT in bonus funds. To withdraw the bonus, you'll need to wager the total amount 15–20 times — this is known as the wagering requirement.
Here's an example: say you deposit ৳1,000 and receive a ৳1,000 bonus. If the wagering requirement is 15x, you'll need to place ৳1,000 × 15 = ৳15,000 in bets before the bonus converts to withdrawable cash.
Reload bonuses are available when you deposit again each week or month. Cashback offers return a percentage of your total losses for the week. Free bets must be used on specific matches.
Before claiming any bonus, read the terms and conditions. The three most important things to check are: the time limit, the wagering requirement, and which games the bonus can be used on. If anything is unclear, ask us on Live Chat — our agents will explain everything in plain Bangla.
Tip: Always check the expiry date before using a bonus. Most bonuses must be used within 7 to 30 days. Once the deadline passes, the bonus will be forfeited.
General Questions
Here you'll find clear answers to the most frequently asked questions about f64 apk.
Contact Us
The f64 apk support team is available 24 hours a day, 7 days a week.
For the fastest resolution, use Live Chat. Chat with us in Bangla and get a response in an average of 5 minutes.
Online NowFor complex issues, reach out by email. It's the best channel when you need to send screenshots or supporting documents.
support@f64apk.comLive Chat is available 7 days a week, 24 hours a day. Email responses typically take 2–6 hours.
Available 24/7When contacting support, have your registered mobile number and username ready — this helps us identify the issue faster. For payment-related matters, make sure you have your transaction ID on hand.